UNICEF's Corporate Emergency Activation Procedure and Simplified Standard Operating Procedures (SSOPs) for Level 3 Emergencies

UNICEF's Simplified Standard Operating Procedures (SSOPs) for Level 3 Emergencies were issued by the UNICEF Executive Director on 6 March 2012, with the objective to simplify, streamline and clarify UNICEF procedures related to emergencies and to enable an effective response to major emergencies. See ExDir (CF/EXD/2012-001) issuing the L3 SSOPs here.

The L3 SSOPs applies to all situations in which the UNICEF Executive Director has declared a Level 3 emergency and activated the Corporate Emergency Activation Procedure (CEAP). The duration of application will be the same as specified in the Global Broadcast (up to 3 months, and renewable), and the applicability will cease when the period of application expires, or the CEAP is de-activated by the Executive Director.

See Message from the Executive Director: Activation of Level Three Corporate Emergency Procedures for the Horn of Africa here.

The SSOPs include 12 UNICEF business sectors, namely GEC; Cluster Coordination; Planning, Performance Monitoring and Evaluation; Human Resources; Supply and Logistics; Operations; PCAs and partnerships with NGO; Resource Mobilisation; Communications; Humanitarian Advocacy; ICT; and Security/ OPSCEN. The SSOPs will be updated yearly, as required.

The CCC E-Resource has a full list of tools for use in emergencies.

For any questions or support needed, contact Humanitarian Policy Section, EMOPS, NY Sibi Lawson Marriott.

Full versions of SSOPs can be accessed here (pdf) and (excel). The excel version can be used to filter actions according to business sectors, business owners and timelines.

Graphic overview of SSOPs: [for full view]

L3 SSOPs by Timelines and Sector

Immediate/ 24 hours
48 hours
First week
Following weeks

Supporting Tools and Documents
Top Tools for First Response, UNICEF
ExDir 2011-1 on Corporate Emergency Activation Procedure, UNICEF
Core Commitments for Children in Humanitarian Action (CCCs), UNICEF
EMT and Working Level Network ToRs, UNICEF
Annex on Step Aside Protocol, UNICEF
L3 Exit Strategy Template, UNICEF
Standard Agenda EMT, UNICEF

Cluster Coordination
Cluster Coordination
Cluster coordination checklist, UNICEF
CCC E-Resource Cluster Approach Site, UNICEF
Cluster Coordination 2 Page Fact Sheet, UNICEF 2012
Humanitarian toolkit: Cluster / Sector Coordination Milestone Monitoring Tool, UNICEF
Cluster Approach Internal guidance for COs, forthcoming
IASC Guidance Notes on Cluster Coordination, forthcoming

Humanitarian Performance Monitoring and Planning
Planning, Performance Monitoring and Evaluation
Situation Report (SitRep) Guidance and Templates, UNICEF
CO SitRep Quality Assurance Checklist, UNICEF
SitRep Use and Accountability, UNICEF
Model Terms of Reference: Level 3 and major Level 2 Emergencies -- Timeline Exercise, UNICEF
Inter-Agency Standing Committee Need Assessment Guidance and Tools, IASC
Consolidated Appeal Process (CAP): UNICEF Checklist 2011 for Country Offices, Regional Offices and Headquarters (Working Document), UNICEF
CCC E-Resource Assessment, Monitoring and Evaluation site, UNICEF
Response Plan Guidance and Template including Target Population Calculator , UNICEF
Humanitarian Performance Monitoring Toolkit: Indicator Guide, UNICEF
Checklist for Planning, Performance Monitoring and Evaluation, UNICEF

Human Resources
Human Resources
Executive Directive CF/EXD/2010-005,UNICEF
Sick Leave Entitlements Policy, UNICEF
Checklist for Human Resources, UNICEF
Annex on Step Aside Protocol, UNICEF
CCC E-Resource Human Resources Site, UNICEF

Supply Division
Supply and Logistics
Checklist for Supply , UNICEF
Emergency Calculator and Hubs Inventory Levels:, UNICEF
DFAM Emergency guideline (Financial rule 112.29), UNICEF
Supply Manual, Chapter 10 (Emergency Section) UNICEF on-line catalogue and on-line track & trace of supplies
Quick Reference Guide for Procuring Supplies via Partners (PCAs), forthcoming, UNICEF
CCC E-Resource Supply & Logistics Site, UNICEF

DFAM Simplified Standard Operating Procedures (SSOPs) in Level 3 Emergencies, UNICEF

Implementation Modalities

    This section of the L3 SSOPs is being revised. Meanwhile, please visit this link where you will find:

  1. UNICEF Procedure for Country Office Transfer of Resources to CSO (English version--additional languages soon to be available)
  2. Templates for PCA, PCA amendment and SSFA (English, French, Spanish, Russian, and Arabic)
  3. Working with CSO Partners Toolkit
  4. UNICEF CSO Procedure – Overview of key revisions

Resource Mobilisation
Resource Mobilisation
CF/EXD/2004-012 In-Kind Assistance, UNICEF
Programme Policy and Procedure Manual: Resource Mobilization, Chapter 4.7
CCC E-Resource Resource Mobilization Site, UNICEF
Who does what in PARMO, UNICEF
Who does what in PFP, UNICEF
Top Tools for First Response, UNICEF
Daily, weekly, monthly Sitrep templates for Level 3 emergencies, UNICEF

DOC Standard Operating Procedures - Rapid Response Communication , UNICEF
CCC E-Resource Media and Communications site ,UNICEF
Core Commitments for Children in Humanitarian Action (pp44-45), UNICEF
UNICEF Video Production Guidelines, UNICEF
Web Photo Guidelines, UNICEF
UNICEF Brand Toolkit ,UNICEF

Checklist for advocacy ,UNICEF
Advocacy Priorities ,UNICEF
Plan of Action for Humanitarian Advocacy ,UNICEF
Saving Lives, Protecting Children: Advocacy in Emergencies ,UNICEF
Advocacy Toolkit ,UNICEF
CCC E-Resource Advocacy Site, UNICEF
Thematic briefs, forthcoming ,UNICEF

ICT emergency toolbox ,UNICEF
CCC E-Resource ICT Site, UNICEF

Security Toolkit ,UNICEF