Humanitarian Performance Monitoring (PM) Toolkit

Training Materials & Webinars (requires Intranet access)

NEW! What CO Reps Should Know: Managing For Results in Humanitarian Situations

The Results-Based Planning and Performance Monitoring in humanitarian situation is an approach to ensure Results-Based Management (RBM) of humanitarian response. It focuses on clear hierarchy of outcome and output level results articulated in the Core Commitment for Children (CCC). The CCC serves as a guide for humanitarian planning and covers 6 Programme Areas. Work is in progress to develop similar guidance for C4D/ community engagement, health emergencies and multi-purpose cash transfer.

The performance monitoring in humanitarian situations aims to provide Country Office (CO) management with an overview of UNICEF performance for effective decision making. It focuses on four key elements, each supported by a toolkit. It helps the CO answer four key questions:

    1. Are we making progress against targets?
    2. What is the quality of the response on the ground?
    3. Do we have the resources we need to respond?
    4. Where we are Cluster Lead Agency, are we meeting our CLA accountabilities?

1. Partner reporting to provide high-frequency coverage estimates: This requires agreement within the CO and with partners to focus high-frequency reporting on a few key Programme result areas (2-3 key indicators per sector). As CO moves into protracted humanitarian crisis, the selection of indicators should adapt to context and shift to low frequency programme results consistent with development programming. Approaches to monitoring may vary depending on who is the CO primary implementing partner for the humanitarian response and what systems are already in place.

  • UNICEF Indicators Guide (English and French)
  • IASC Guidance on estimating pop figures
  • Inter-Agency Indicators Registry
  • CSO Procedure (see Annex B)

  • 2. Systematic field monitoring for feedback on programme quality: This is similar to standard field monitoring (FM) good practice but scaled up. It is structured to systematically seek feedback on: whether the Programme is being implemented as expected (including use of UNICEF supplies); bottlenecks in implementation; equity of use/access; unintended negative impacts ("do no harm") and engagement with local capacities. Options on various Field monitoring modalities include dedicated field monitoring staff on SSA, third-party monitoring, joint monitoring teams and peer-to-peer arrangements.

  • Field Monitoring Guidance & Checklist
  • Sample TOR for Third Party Monitoring

  • 3. Cluster Coordination Monitoring: This focuses on UNICEF's accountabilities as UNICEF Cluster Lead Agency to support cluster coordination effectively. Developed under the IASC Transformative Agenda process, the Cluster Coordination Performance Monitoring (CCPM) focuses on 6 priority functions and accountability to affected population. All UNICEF led/Co-led/AoR clusters are expected to report progress on Cluster Coordination in RAM.

    4. Tracking key UNICEF operations support indicators: These are standard and need little adaptation CO to CO; data needed is in VISION. SitRep template provides an outline of operations support indicators required for monitoring.

    Resources under development:

  • Harmonized FM guidance for use in all programming contexts - Development & Humanitarian
  • eTools FM module, with a core common logic for all COs and features that can be adapted and scaled up as needed for COs with larger implementation budgets and bigger scale field monitoring demands
  • eTool module for Partner reporting that supports scaled up partner reporting during humanitarian crises
  • AWP procedure which will integrate provisions for UNICEF Response Plan
  • Revision of indicator guide & incorporation of relevant indicators in RAM (will be managed in parallel with inputs to the IA Indicator Registry)
  • Preparedness Procedure containing Minimum Preparedness Actions (MPA) & standards

  • Other Useful Resources

  • Steps to strengthen Humanitarian Performance Monitoring
  • Gender Sensitive Monitoring and Evaluation
  • Accountabilities for CO Humanitarian Performance Monitoring

  • For feedback and roster information, e-mail Kate Alley.